Hello, I'm Ailyn.
I have over a decade of experience in the BPO industry, during which I honed a diverse set of professional skills. I began my career in sales and credit card acquisition, where I developed strong communication, persuasion, and problem-solving abilities. Over the years, I was trained and hired for various roles, including customer service and appointment setting, allowing me to gain valuable experience across different campaigns. For the past five years, I have been working remotely, collaborating with clients from various industries and handling a wide range of accounts. This experience has strengthened my adaptability, time management, and ability to deliver results in dynamic environments. I pride myself on being a reliable team player who thrives on collaboration while maintaining the initiative to work independently. My dedication to excellence ensures I give 100% to every task I undertake, whether it’s meeting deadlines, achieving targets, or ensuring customer satisfaction. With my extensive experience, proven track record, and strong work ethic, I am confident in my ability to contribute meaningfully to any organization. I am passionate about delivering exceptional service, building long-term relationships, and continuously improving both personally and professionally.